From Request to Delivery, in Four Steps
A closer look at how a project moves from your first email to a shipped, manufactured order.
Four Steps, From Request to Delivery
The same structure applies whether you're requesting a standard product, a full package across several categories, or a custom item built to your own specifications.
Submit Your Request
Email your request — a specific product, a full project package, or a custom item built to your own specifications.
Receive Your Quote
We review what you've sent and provide a quote based on the request.
Shop Drawings & Sign-Off
If you'd like to move forward with a prototype or full production, we prepare shop drawings for your review and signature before anything is built.
Manufacturing & Shipping
Once the shop drawings are signed, we manufacture the order and ship it to you.
Why Nothing Goes Into Production Unsigned
A quote describes what something will cost. Shop drawings describe exactly what will be built. For every prototype or full production order, we prepare shop drawings for your review before manufacturing starts — so dimensions, finishes, and details are confirmed on paper first, and there's a clear reference to check against once the order ships.
Submit a Project for Review
Share the product categories and project information currently available.